> ## Documentation Index
> Fetch the complete documentation index at: https://docs.axisdata.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Main Flow

Description of the main flow used from mapping, to search, to booking.

## Mapping Codes

Process of aligning supplier's codes (rooms, transfer types, offers, etc.) into internal codes.

* [Get our codes](/glossary/codes)

## Mapping NBC

Process of aligning external hotel non bookable content with internal systems. This is typically done with:

* **OTA\_HotelDescriptiveInfoRQ**\
  Used to retrieve hotel descriptions, images, amenities, and other metadata necessary for mapping hotel content.

***

## Searching

Involves checking room availability and pricing for a given hotel and date range. This is handled through:

* **OTA\_HotelAvailRQ**\
  Used to request availability and pricing information for hotels.

***

## Booking

Booking a hotel room is a two-step process involving **quoting** and **committing**, both handled through the **OTA\_HotelResRQ** message.

### Quoting

Used to validate that the selected room is still available at the displayed price and conditions. This step ensures:

* The room hasn't been sold out.
* The price hasn't changed.
* The cancellation and payment policies are still valid.

This is a **non-binding** operation and does not create a reservation yet. It’s often used to show final details to the user before confirming the booking.

### Committing

Once the user confirms the booking, committing finalizes the reservation. This step:

* Creates the actual booking in the supplier’s system.
* Returns a confirmation number and booking details.

Both quoting and committing use the **OTA\_HotelResRQ** message, but with different intent flags or parameters to distinguish between the two stages.

***

## Cancelling

Cancelling a booking involves both **quoting** and **committing** stages.

**OTA\_CancelRQ** used to:

* Quote cancellation terms.
* Commit the cancellation of a booking.

**Cancellation Scope**

* Supports **full** and **partial** cancellations.
* Applies to **any service** booked via the XML interface.

**Cancellation Fees**

* May apply if:
  * A **non-refundable room** was booked.
  * A **cancellation policy** is in effect.

***

# Transfer

Transfers involve only **searching**, **booking** and **cancellation**, it has no NBC. Only codes need to be mapped:

* **Searching**: Check availability and pricing for transfer services.
* **Booking**: Quote and commit the transfer service.
* **Cancelling**: Quote and commit the cancellation.

***

# Excursion

Excursions follow the same flow as hotels:

* **Mapping**: Align excursion content.
* **Searching**: Check availability and pricing.
* **Booking**: Quote and commit the booking.
* **Cancelling**: Quote and commit the cancellation.